How Retailers can Build Memorable Customer Experience in Pre-Sales & Post-Sales
Memorable customer experience is key to success for retail industry players. To survive, a lot of businesses in…
5 Stages for Retailers to Create Excellent Customer Experience
Customer Experience (CX) can directly impact customer satisfaction especially when they assess businesses while making purchasing decisions. Primarily,…
Chatbot: AI Development to Improve Customer Experience
In doing business, customers are very influential to the growth and profit of any business. As someone who…
Customer Loyalty: Service Effectiveness, Efficiency and Empathy
Businesses must pay attention to the various factors that affect the volume of sales transactions. It is reported…
11 Ways to Use Message Templates on WhatsApp Business API
Message Templates on the WhatsApp Business API are not ordinary outbound messages. Within the same dashboard, businesses can…
5 Reasons to Use WhatsApp API to Send Notifications
WhatsApp API is a short message application with great potential for businesses. One of the features business owners…
Customer Experience: The Consumer’s Perspective
Customer satisfaction must be top priority for businesses. The more satisfied a customer is with your business, the…
Delving into WhatsApp Business API
In order to be used for more advanced business needs, WhatsApp released its WhatsApp Business API which is…
4 Tips for Building Digital-Based Communication with Consumers
Digitalization in recent times has certainly created various transformations in many aspects of human communication. From the business…
WhatsApp Business API: An Effective Solution for Business Communication
WhatsApp Business API may still be unfamiliar to business owners in Indonesia. However, WhatsApp Business API is a…
