Hartono Electronics: Maximize Communication Services for Customer Satisfaction
Hartono Electronics’ consistency in prioritizing customer satisfaction has succeeded in making them one of the leaders in their…
101 Outbound Message Templates on WhatsApp Business API
We all know that WhatsApp Business API is a communication channel specially designed by WhatsApp for businesses for…
Sompo Insurance: Increase Productivity and Maximize Customer Service
As the one of the leading insurance companies in Indonesia, Sompo Insurance aspires to continue improving its customer…
How to Create Relevant Marketing Campaigns for Retail Business Marketers
As the COVID-19 pandemic continues in its second year, businesses have found the need to maintain online presence.…
WeCare.id: Perfecting the Public’s Rights to Healthcare Services
Receiving optimal health services is a must for every individual. The quality and productivity of human resources starts…
How Retailers can Build Memorable Customer Experience in Pre-Sales & Post-Sales
Memorable customer experience is key to success for retail industry players. To survive, a lot of businesses in…
5 Stages for Retailers to Create Excellent Customer Experience
Customer Experience (CX) can directly impact customer satisfaction especially when they assess businesses while making purchasing decisions. Primarily,…
Chatbot: AI Development to Improve Customer Experience
In doing business, customers are very influential to the growth and profit of any business. As someone who…
Customer Loyalty: Service Effectiveness, Efficiency and Empathy
Businesses must pay attention to the various factors that affect the volume of sales transactions. It is reported…
11 Ways to Use Message Templates on WhatsApp Business API
Message Templates on the WhatsApp Business API are not ordinary outbound messages. Within the same dashboard, businesses can…
