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Multichannel Conversational Platform Enabling Conversation
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Multichannel Conversational Platform Enabling Conversation
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We are B2B company that builds chat SDK to help businesses enabling conversations through real-time communication (RTC) technologies. In Qiscus, we provide our technologies as a part of enriching people’s life. We aim to empower organization, businesses, and connecting people with chat and any kind of RTC technologies. Our products/services include:

Qiscus Chat SDK

Empowering your mobile apps and websites with a chat feature is now made super simple. Try our chat SDK and get it up to one-month free service.

Multichannel Customer Service Chat Solution

Our product is best designed for you to enhance your customer service experience using multiple channels and bot-human collaboration customer service.

IInsight
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  • 5 minute read

2020: Riding the Waves of Covid-19 Qiscus-Style

  • byQiscus
  • January 7, 2021
Greetings to everyone! In just a glimpse, we have entered 2021. 2020 has been nothing but an abundance…
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IInsight
Customer Journey - Love Bonito
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  • 4 minute read

Improving the Customer’s Journey Using Multichannel Purchasing Service

  • byHauri Rahmiati
  • December 16, 2020
The growing market and tight competition in the fashion eCommerce industry requires any brand to stand out. As…
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PProduct
Low-Touch Economy
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  • 4 minute read

Qiscus x Vonage’s Collaboration to Level Up Businesses’ Communication Channels

  • byHauri Rahmiati
  • November 16, 2020
The pandemic has caused the emergence of a Low-Touch Economy, which has forced industries to find new ways…
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IInsight
Information Security
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  • 4 minute read

Is My Data Safe? How Qiscus Safeguards Your Data

  • byHauri Rahmiati
  • November 9, 2020
Increasing cybersecurity attacks have raised the awareness of data protection among individuals and organizations. At Qiscus, we guarantee…
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CClient Story
Improving Investment Management's Customer Experience with WhatsApp Business API
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  • 4 minute read

Improving Investment Management’s Customer Experience via Multichannel

  • byHauri Rahmiati
  • June 11, 2020
Today’s customers understand the importance of investments. It is no surprise then that the investments in mutual funds…
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TTutorial
The WhatsApp Business API enables you to plant various systems in optimizing WhatsApp functions, such as a template message system
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  • 5 minute read

The Essential Guide to WhatsApp Business API

  • byHauri Rahmiati
  • June 5, 2020
WhatsApp, a personal real-time messaging network that allows millions of people to stay connected with others, has proliferated…
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IInsight
Bringing Conversational Experience To Mainstream Chat Apps
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  • 4 minute read

Bringing Conversational Experience To Mainstream Chat Apps

  • byHauri Rahmiati
  • May 18, 2020
Constant use of mainstream chat applications has changed the habits of customers and creating a positive conversational experience…
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IInsight
Building Conversational Experience
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  • 5 minute read

Building Conversational Experience

  • byHauri Rahmiati
  • April 27, 2020
Business owners can definitely leverage on the culture of immediacy that comes with the wide usage and prevalence…
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IInsight
Culture of Immediacy
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  • 4 minute read

The Culture of Immediacy

  • byHauri Rahmiati
  • April 1, 2020
As constant connectivity has become the lifestyle of consumers, it is without a doubt that your target customers…
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IInsight
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  • 3 minute read

We Are Living A Life of Constant Connectivity

  • byHauri Rahmiati
  • February 17, 2020
Communication via mobile devices has become a daily habit for almost everyone. Mobile devices are no longer just…
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