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Multichannel Conversational Platform Enabling Conversation
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Chat Integration

9 posts

Chat integration with other systems such as payment gateway and artificial intelligence enables customers to meet their needs within only chat interface.

Qiscus is a B2B company that builds chat SDK to help businesses enabling conversations through real-time communication (RTC) technologies. In Qiscus, we provide our technologies as a part of enriching people’s life. We aim to empower organization, businesses, and connecting people with chat and any kind of RTC technologies. Our products/services include:

Qiscus Chat SDK

Empowering your mobile apps and websites with a chat feature is now made super simple. Try our chat SDK and get it up to one-month free service.

Multichannel Customer Service Chat Solution

Our product is best designed for you to enhance your customer service experience using multiple channels and bot-human collaboration customer service.

IInsight
WhatsApp Business API
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  • 5 minute read

Chatbot: AI Development to Improve Customer Experience

  • byQiscus
  • February 3, 2021
In doing business, customers are very influential to the growth and profit of any business. As someone who…
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PProduct
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  • 2 minute read

How to Integrate Email to Qiscus Multichannel

  • byHauri Rahmiati
  • January 21, 2020
In our previous article, we talked about how we can integrate Twitter DM into Qiscus Multichannel using custom…
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PProduct
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  • 3 minute read

Integrating Twitter Direct Message into Qiscus Multichannel

  • byHauri Rahmiati
  • December 10, 2019
By default, Qiscus Multichannel provides several channels that you can activate as your source of incoming messages. However,…
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PProduct
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  • 4 minute read

Integrating Dialogflow v2 into Qiscus Multichannel

  • byervina
  • June 21, 2019
Dialogflow v2 embraces the concept of the service account and no longer uses the client access token approach.…
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PProduct
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  • 2 minute read

Integrating LINE@ into Your Qiscus Multichannel Chat

  • byervina
  • May 23, 2019
Many companies are now aware of how important it is to improve their customers’ satisfaction. Several methods were…
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PProduct
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  • 5 minute read

How to Integrate Qiscus Smart Agent Allocation to CRM

  • byfikri@qiscus.com
  • February 8, 2019
Customer Relationship Management (CRM) system is arguably one of the key important components in all industry today. By…
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IInsight
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  • 4 minute read

Beyond Social Media: The Next Frontier for Businesses

  • byfikri@qiscus.com
  • December 5, 2017
How many social media accounts do you have? Facebook, Twitter, Path, Instagram,  or LinkedIn? Are they all used…
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IInsight
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  • 2 minute read

Basic “Attachment” Features in Qiscus Chat SDK

  • byfikri@qiscus.com
  • October 27, 2017
Qiscus Chat SDK Qiscus Chat SDK offers lots of features and easiness on integrating user to user in-app…
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IInsight
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  • 3 minute read

Making your Apps “Chatable”

  • byervina
  • September 5, 2017
As a Software developer who create an app for clients, we might often find this in the requirement:apps…
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