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Multichannel Conversational Platform Enabling Conversation
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Chat SDK

59 posts

We are B2B company that builds chat SDK to help businesses enabling conversations through real-time communication (RTC) technologies. In Qiscus, we provide our technologies as a part of enriching people’s life. We aim to empower organization, businesses, and connecting people with chat and any kind of RTC technologies. Our products/services include:

Qiscus Chat SDK

Empowering your mobile apps and websites with a chat feature is now made super simple. Try and get it up to one-month free service.

Multichannel Customer Service Chat Solution

Our product is best designed for you to enhance your customer service experience using multiple channels and bot-human collaboration customer service.

IInsight
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  • 4 minute read

Reaching New Heights in 2019

  • byHauri Rahmiati
  • December 30, 2019
Hello everyone! As we count down the days to 2020, I would humbly like to invite you to…
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CClient Story
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  • 3 minute read

Qiscus Supports the Indonesian E-Commerce Sector: Optimizing Bukalapak’s Chat Feature

  • byHauri Rahmiati
  • October 16, 2019
Instant chat messaging’s popularity is gradually increasing in Indonesia. eMarketer reported that in 2014, the recorded number of…
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NNews
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  • 3 minute read

Layer’s Chat Service Shutdown: How to Migrate from Layer to Qiscus Chat SDK

  • byervina
  • August 16, 2019
Layer is one startup company that has inspired us to build amazing chat SDK. However, we see some…
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IInsight
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  • 4 minute read

5 Reasons Companies Choose to Have Their Own Messaging App

  • byervina
  • July 12, 2019
In our previous article, we have talked about some myths that need to be considered when companies or…
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IInsight
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  • 5 minute read

5 Myths to Avoid When Considering to Build Your Own Custom Messaging App

  • byervina
  • June 26, 2019
It is undeniable that Indonesians are extremely dependent on messaging apps in recent years. As discovered by Statista,…
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IInsight
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  • 6 minute read

5 Reasons Why Implementing Only Web Live Chat is Outdated

  • byervina
  • June 10, 2019
Since the beginning of time, humans have always looked for better and convenient ways to communicate and connect…
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CClient Story
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  • 5 minute read

How a Chat App Revolutionized the Banking Industry

  • byervina
  • May 16, 2019
What are the main ingredients of a successful banking system? Most of us will agree that it is…
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PProduct
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  • 4 minute read

How Smart Agent Allocation in Qiscus Multichannel Chat Can Handle Your Customers’ Needs

  • byervina
  • May 8, 2019
In the case of modern customer service, each of single customer has their own query and needs. As…
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PProduct
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  • 2 minute read

How to Implement Qiscus Chat SDK JavaScript in Electron

  • byervina
  • April 29, 2019
There are several cases where chatting can be done in a desktop environment application. As Qiscus is not…
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NNews
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  • 3 minute read

How We Handle 10 Million Concurrent User Connections and 5 Million Messages Per Minute Throughput

  • byervina
  • April 18, 2019
Scalability has always been a priority in Qiscus. Our Research and Development (R&D) team has completed an extensive research and benchmarking…
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