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Browsing Tag

customer expectation

5 posts
IInsight
WhatsApp Business API
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  • 4 minute read

Customer Loyalty: Service Effectiveness, Efficiency and Empathy

  • byQiscus
  • February 2, 2021
Businesses must pay attention to the various factors that affect the volume of sales transactions. It is reported…
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CClient Story
The Use of Official WhatsApp for Kino’s Business Communication
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  • 5 minute read

The Use of Official WhatsApp for Kino’s Business Communication

  • byQiscus
  • January 26, 2021
Business communication is one of the important aspects that brands need to pay attention to, including the retail…
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IInsight
WhatsApp Business API
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  • 4 minute read

WhatsApp Business API in the Customers’ Journey

  • byQiscus
  • January 18, 2021
WhatsApp Business API is offers businesses a messaging ecosystem for fast, secure, and reliable communication with consumers. Previously,…
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CClient Story
Improving Investment Management's Customer Experience with WhatsApp Business API
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  • 4 minute read

Improving Investment Management’s Customer Experience via Multichannel

  • byHauri Rahmiati
  • June 11, 2020
Today’s customers understand the importance of investments. It is no surprise then that the investments in mutual funds…
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IInsight
Culture of Immediacy
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  • 4 minute read

The Culture of Immediacy

  • byHauri Rahmiati
  • April 1, 2020
As constant connectivity has become the lifestyle of consumers, it is without a doubt that your target customers…
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