IInsight Read More4 minute read Customer Loyalty: Service Effectiveness, Efficiency and EmpathybyQiscusFebruary 2, 2021 Businesses must pay attention to the various factors that affect the volume of sales transactions. It is reported… Read More
IInsight Read More5 minute read Customer Experience: The Consumer’s PerspectivebyNaura Aufa A.January 28, 2021 Customer satisfaction must be top priority for businesses. The more satisfied a customer is with your business, the… Read More
CClient Story Read More5 minute read The Use of Official WhatsApp for Kino’s Business CommunicationbyQiscusJanuary 26, 2021 Business communication is one of the important aspects that brands need to pay attention to, including the retail… Read More
TTutorial Read More5 minute read Overcoming Session Messages in WhatsApp Business APIbyQiscusJanuary 19, 2021 WhatsApp Business API is designed to send messages in a different way from the WhatsApp personal, WhatsApp Business… Read More
IInsight Read More4 minute read WhatsApp Business API in the Customers’ JourneybyQiscusJanuary 18, 2021 WhatsApp Business API is offers businesses a messaging ecosystem for fast, secure, and reliable communication with consumers. Previously,… Read More
CClient Story Read More4 minute read Improving Investment Management’s Customer Experience via MultichannelbyHauri RahmiatiJune 11, 2020 Today’s customers understand the importance of investments. It is no surprise then that the investments in mutual funds… Read More
IInsight Read More4 minute read Bringing Conversational Experience To Mainstream Chat AppsbyHauri RahmiatiMay 18, 2020 Constant use of mainstream chat applications has changed the habits of customers and creating a positive conversational experience… Read More
IInsight Read More5 minute read Building Conversational ExperiencebyHauri RahmiatiApril 27, 2020 Business owners can definitely leverage on the culture of immediacy that comes with the wide usage and prevalence… Read More
IInsight Read More4 minute read The Culture of ImmediacybyHauri RahmiatiApril 1, 2020 As constant connectivity has become the lifestyle of consumers, it is without a doubt that your target customers… Read More