Hartono: Maximize Communication Services for Customer Satisfaction
Hartono’s consistency in prioritizing customer satisfaction has succeeded in making them one of the leaders in their industry…
WeCare.id: Perfecting the Public’s Rights to Healthcare Services
Receiving optimal health services is a must for every individual. The quality and productivity of human resources starts…
How Retailers can Build Memorable Customer Experience in Pre-Sales & Post-Sales
Memorable customer experience is key to success for retail industry players. To survive, a lot of businesses in…
Customer Loyalty: Service Effectiveness, Efficiency and Empathy
Businesses must pay attention to the various factors that affect the volume of sales transactions. It is reported…
Customer Experience: The Consumer’s Perspective
Customer satisfaction must be top priority for businesses. The more satisfied a customer is with your business, the…
The Use of Official WhatsApp for Kino’s Business Communication
Business communication is one of the important aspects that brands need to pay attention to, including the retail…
Overcoming Session Messages in WhatsApp Business API
WhatsApp Business API is designed to send messages in a different way from the WhatsApp personal, WhatsApp Business…
WhatsApp Business API in the Customers’ Journey
WhatsApp Business API is offers businesses a messaging ecosystem for fast, secure, and reliable communication with consumers. Previously,…
Improving Investment Management’s Customer Experience via Multichannel
Today’s customers understand the importance of investments. It is no surprise then that the investments in mutual funds…
Bringing Conversational Experience To Mainstream Chat Apps
Constant use of mainstream chat applications has changed the habits of customers and creating a positive conversational experience…
